Privacy Policy

Last Updated: September 7, 2025

Introduction

Takemeway Studio ("we," "our," or "us") operates the VocaFlip mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

We are committed to protecting your privacy and ensuring you have a positive experience using VocaFlip. We adhere to the following principles:

• We collect only the minimum data necessary to provide our service
• We never sell your personal information
• We use industry-standard security measures
• You have full control over your data

Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your email address and name (optional)
• Study Data: Your learning progress, custom words, study preferences, and performance statistics
• Support Communications: Information you provide when contacting our support team

Information Collected Automatically

• Device Information: Device type, operating system version, and unique device identifiers
• Usage Data: Features used, study session duration, and app interaction patterns
• Crash Reports: Technical information about app crashes to improve stability

How We Use Your Information

We use the collected information to:

• Provide and maintain the VocaFlip service
• Personalize your learning experience with spaced repetition algorithms
• Sync your progress across devices
• Send important service updates and notifications
• Respond to your support requests
• Improve app performance and fix bugs
• Analyze usage patterns to enhance features

Data Storage and Security

Your data is stored securely using Firebase services with servers located in europe-west1 (Belgium). We implement the following security measures:

• End-to-end encryption for data transmission
• Secure authentication using industry standards
• Regular security audits and updates
• Limited access to personal data (need-to-know basis)

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• Service Providers: With Firebase for data storage and authentication
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition (with notice to users)
• With Your Consent: When you explicitly agree to sharing

Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Delete your account and associated data
• Portability: Export your data in a machine-readable format
• Object: Opt-out of certain data processing activities
• Withdraw Consent: Revoke permissions at any time

Data Retention

We retain your data as follows:

• Active Accounts: As long as your account is active
• Deleted Accounts: Removed within 30 days of deletion request
• Backups: May persist up to 90 days in backup systems
• Legal Obligations: Longer if required by law

Children's Privacy

VocaFlip is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Third-Party Services

The App uses the following third-party services:

• Firebase: Authentication and data storage (Google Privacy Policy applies)
• AdMob: Advertisement delivery in free version (Google AdMob Privacy Policy applies)
• App Store: For app distribution and in-app purchases (Apple Privacy Policy applies)

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• EU Standard Contractual Clauses
• Privacy Shield frameworks where applicable
• Adequate data protection agreements

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

• In-app notifications
• Email to registered users
• Prominent notice on our website

Contact Us